ALSA LOGISTICS LIMITED TERMS AND CONDITIONS OF CARRIAGE

(“Terms and Conditions”)

IMPORTANT NOTICE

When ordering Alsa Logistics Limited’s services you, as “Sender”, are agreeing, on your behalf and on behalf of the consignee of the Goods (“Consignee”) and anyone else with an interest in the Goods that these Terms and Conditions shall apply.

“Goods” means all documents or parcels that travel under one waybill, and which may be carried by any means Alsa Logistics Limited chooses, including air, road or any other carrier. A “waybill” shall include any Goods identifier or document produced by Alsa Logistics Limited or Sender automated systems such as a label, barcode, waybill or consignment note as well as any electronic version thereof. Every Goods is transported on a limited liability basis as provided herein. If Sender requires greater protection, then insurance may be arranged at an additional cost. (Please see below for further information). “Alsa Logistics Limited” means any member of the Alsa Logistics Limited Network.

1 Customs Clearance and Regulatory Compliance
Alsa Logistics Limited may perform any of the following activities on Sender’s or Consignee’s behalf in order to provide services: (1) complete any documents, amend product or service codes and advance any duties, taxes or other regulatory charges required under applicable laws and regulations (“Customs Duties”), (2) act as Sender’s or Consignee´s true and lawful agent or designate a customs broker to perform export control and customs clearance and (3) redirect the Goods to Consignee’s customs broker or other address upon request by any person who Alsa Logistics Limited believes in its reasonable opinion to be authorized. Sender or Consignee will provide any extra authorization required by applicable law for Alsa Logistics Limited to clear a Goods.

2 Unacceptable Goods
A Goods is deemed unacceptable if:

it contains complete firearms, ammunition, explosives, explosive devices or test pieces, air guns, replica or imitation firearms; counterfeit goods; cash; bullion (of any precious metal); live animals, prohibited animal parts or remains, such as ivory; human remains or ashes; loose precious or semi-precious stones; cannabis or its derivatives; or illegal goods, such as narcotics or other illegal drugs,

it is classified as hazardous material, dangerous goods, prohibited or restricted articles under IATA (International Air Transport Association), ICAO (International Civil Aviation Organization), or other relevant organizations and under relevant Laws of the Federal Republic of Nigeria (“Dangerous Goods”),

it contains any other item which Alsa Logistics Limited cannot carry safely or legally,

the address is incorrect or not properly marked or its packaging is defective or inadequate to ensure safe transportation with ordinary care in handling,

Sender, Consignee or any other party with a direct or indirect interest in the Goods is listed on any applicable sanctions lists as a denied or restricted party.

3 Deliveries and Undeliverables
Goods cannot be delivered to PO boxes or postal codes. Goods are delivered to the Consignee’s address given by Sender but not necessarily to the named Consignee personally. Goods to addresses with a central receiving area will be delivered to that area. Alsa Logistics Limited may notify Consignee of an upcoming delivery or a missed delivery. Consignee may be offered alternative delivery options such as delivery on another day, no signature required, redirection or collection at a Alsa Logistics Limited-Service Point. If the Goods is deemed to be unacceptable as described in Section 2, it has been undervalued for customs purposes, Consignee cannot be reasonably identified or located, or Consignee refuses delivery or to pay Customs Duties or other Goods charges, Alsa Logistics Limited shall use reasonable efforts to return the Goods to Sender. This shall be at Sender’s cost. If it is not possible to return the Goods, it may be released, abandoned, disposed of or sold without incurring any liability whatsoever to Sender or anyone else. Alsa Logistics Limited shall have the right to destroy any Goods if Alsa Logistics Limited is prevented by any law or law enforcement agency from returning it in whole or in part to Sender, as well as any Goods of Dangerous Goods.

4 Inspection
Alsa Logistics Limited has the right to open and inspect a Goods without notice for safety, security, customs or other regulatory reasons.

5 Goods Charges, Duties and Fees
Alsa Logistics Limited’s Goods charges are calculated according to the higher of actual or volumetric weight per piece and any piece may be re-weighed and re-measured by Alsa Logistics Limited to confirm this calculation. Payment of Customs Duties and other charges due as indicated on Alsa Logistics Limited’s website in the receiving country may be requested from Consignee prior to delivery. This includes a fee if Alsa Logistics Limited uses its credit with the Customs Authorities or pays any Customs Duties on Consignee’s behalf. Sender shall pay or reimburse Alsa Logistics Limited for all Customs Duties and other charges due for services provided by Alsa Logistics Limited or incurred by Alsa Logistics Limited on Sender’s or Consignee’s behalf if Consignee has failed to pay.

6 Alsa Logistics Limited’s Liability
Alsa Logistics Limited will make every reasonable effort to deliver the Goods according to Alsa Logistics Limited’s regular delivery schedules, but these schedules are not binding and do not form part of the contract. Alsa Logistics Limited is not liable for any damages or loss caused by delay.

7 Claims
All claims must be submitted in writing to Alsa Logistics Limited within thirty (30) days from the date that Alsa Logistics Limited accepted the Goods, failing which Alsa Logistics Limited shall have no liability whatsoever. Claims are limited to one claim per Goods, settlement of which will be full and final settlement for all loss or damage in connection therewith.

8 Goods Insurance
Alsa Logistics Limited may be able to arrange insurance for loss of or damage to the Goods, covering the full value of the goods, provided that Sender so instructs Alsa Logistics Limited in writing, including by completing the insurance section of the waybill or using Alsa Logistics Limited’s automated systems and pays the applicable premium. Goods insurance does not cover indirect loss or damage, or loss or damage caused by delays.

9 Circumstances Beyond Alsa Logistics Limited’s Control
Alsa Logistics Limited is not liable for any loss or damage arising out of circumstances beyond Alsa Logistics Limited’s control. These include but are not limited to electrical or magnetic damage to, or erasure of, electronic or photographic images, data or recordings; any defect or characteristic related to the nature of the Goods, even if known to Alsa Logistics Limited; any act or omission by a person not employed or contracted by Alsa Logistics Limited - e.g. Sender, Consignee, third party, customs or other government official; third party cyber- attacks or other information security related threats; “Force Majeure” - e.g. earthquake, cyclone, storm, flood, fog, war, plane crash, embargo, riot, epidemic, pandemic, civil commotion, or industrial action.

10 Sender’s Representations, Warranties and Indemnities
Sender shall indemnify and hold Alsa Logistics Limited and its directors, officers, employees and agents harmless from and against all and any liabilities, losses and damages arising out of Sender’s failure to comply with the following warranties and representations:

the Goods is acceptable for transport under Section 2 above,

the Goods was prepared in secure premises by reliable persons and was protected against unauthorized interference during preparation, storage and any transportation to Alsa Logistics Limited,

Sender has complied with applicable export control, sanctions, customs laws and regulations or other applicable regulatory requirements and restrictions related to the import, export, transit or transfer of goods,

Sender has declared to Alsa Logistics Limited any controlled dual-use or military goods subject to government authorizations contained in the Goods,

Sender has provided all information, permits, licenses or other government authorizations and documents, as required by applicable law or upon request from Alsa Logistics Limited, and all information, permits, licenses or other government authorizations and documents provided by Sender or its representatives are true, complete and accurate, including the value and description of the goods and Sender and Consignee information,

when providing personal data to Alsa Logistics Limited, Sender has complied with its legal obligations to process and share this data, including informing the affected individuals that personal data, including Consignee’s email address and mobile phone number, is required for transport, customs clearance and delivery.

11 Routing
Sender agrees to all routing and diversion, including the possibility that the Goods may be carried via intermediate stopping places.

12 Governing Law
Any dispute arising under or in any way connected with these Terms and Conditions shall be subject to the non-exclusive jurisdiction of the courts of, and governed by the laws of the Federal Republic of Nigeria.

13 Severability
The invalidity or unenforceability of any provision shall not affect any other part of these Terms and Conditions. Further information is available on the Alsa Logistics Limited website and the Customer Service.